Cancel your flight within 24 hours of the ticket purchase. For those flights, they are offering waived changed fees and you have up until 330 days from the date of travel to USE the ticket. Aer Lingus fares are non-refundable, with the exception of flights to and from the United States. This flight was for my wife who was flying earlier but the tickets for my parents and I aren't until June 4th and are not yet eligible for a refund. You have a right to request a refund if you dont want. It is also eligible for a refund if the booking is made within a minimum of one week from the. They are now routing everyone to the form on their website and the person I spoke with said it would take 4-6 weeks. Generally speaking, when a flight is cancelled, the airline must offer you a new flight or full refund. Tickets booked from or to the U.S are able to get canceled in the initial 24 hours from booking. Quick update - I put in the request for refund today. Please complete our Refund Request Form to request cancellation and refund. Let's share our experience as we get news (or lack thereof). Flights to/from USA, Canada and the Caribbean may be cancelled and refunded in full within 24 hours of booking provided the booking is made at least 7 days in advance of departure. Maybe there was something to activate on the notification settings on your profile? I did make sure to activate maximum communication!Īnyhoo, even though I bought the ticket through a reseller, I still filled the Aer Lingus refund request form on their Web site. Really? I thought you received an e-mail similar to the one I got this morning, with a clear notification from Aer Lingus. There is an option for business class, which allows refund vouchers or a cash refund minus 15. They didn't communicate, I had to call to find out it was cancelled. Business class can be selected online or booked by a travel agent. Agreed that JetBlue was very easy to work with. We had some Jetblue tickets as well to get in/out of Boston for the flight - they didn't cancel (offer a refund) those but we gladly took the waiver as we fly to Boston from where we live.
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